Milford Federal Credit Union

Milford Federal Credit Union

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70 West River Street
Milford, CT 06460
Connecticut
United States
Tel (203) 877-0080
Fax (203)876-9953
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Privacy Policy Notice

 

 MILFORD FEDERAL CREDIT UNION

PRIVACY POLICY NOTICE

Milford Federal Credit Union is owned by you, its members. It is run by the board of directors you elect. You can be certain that protecting your financial privacy is a top priority of this credit union. This document explains the measures we take to protect your privacy and to safeguard your personal financial information. It explains the limited circumstances in which we may share information.

How We Protect Member Information

MFCU has adopted a Privacy Policy. All our employees are trained in the importance of maintaining the security and confidentiality of your accounts and information. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices.

Information We Maintain

In the course of normal business operations and in the process of understanding and serving your needs, we gather information. This information comes from the following sources:

• Information we receive from you on applications and other forms (for example, name, address, social security number, assets and income);

• Information about your transactions (such as account balance, payment history, parties to transactions and credit card usage) with us, our affiliates or our partners that work closely with us to provide you with various financial products and services;

• Information we receive from a credit reporting agency (for example, creditworthiness and credit history);

• Information obtained when we verify the information you provide on applications and other forms (this may be obtained from current or past employers, or from other financial institutions where members conduct financial transactions); and

• Information we obtain from consumer purchasing and census data providers to develop competitive products and marketing programs for our members.

Our Partners

We have contracted with a select group of joint marketing firms with whom we provide a means of contacting you about their products.

We do not permit our partners to sell or disclose information about you.

The Information We Share

We may disclose the following types of nonpublic personal information about you:

• Based upon information available to us, we periodically provide contact information about members to our joint marketing partners. We do not disclose to them your balances or transactions.

• Based upon your authorization, we may provide additional information to our joint marketing partners.

• We may also disclose information about you as permitted or required by law. These disclosures  typically include information to follow your instructions as you authorize, to conduct our operations, or to protect the security of our financial records. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.

• We provide information to the government as required by law.

Disclosure of Information about Former Members

Once you terminate your membership with Milford Federal Credit Union, we will not share information we have collected about you, except as required by law.

Disclaimer: Your Responsibility

You are responsible for keeping your online password, account numbers, PIN, and account data confidential. Milford Federal Credit Union is not responsible for customer errors or negligent use of the online banking system and will not cover losses including, but not limited to:

  • Input errors or misuse of the service
  • Negligent handling or sharing of passwords leading to unauthorized access to accounts
  • Leaving a computer unattended during an online banking session
  • Failure to report known incidents of unauthorized account access within two business days

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